VINCI Facilities -

HELPDESK E-PM

HelpDesk platform for reporting faults and failures. Administrating technical notifications. Assigning personnel. Notifying by e-mail and SMS about new notifications and status changes.

Automatic notification of service works. Default contractors.
Alarms. Notifications. Validity periods. Branches. Reporting time of start and end of works. Registering location and duration of works.

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